Privacy Policy

Last updated: January 2026

Your privacy matters. This policy explains what we collect, how we use it, and your rights.

What We Collect

  • Account Information

    Email address, password (encrypted), display name you choose.

  • Conversation Data

    Messages you exchange with Selene, facts Selene learns about you, bookmarked moments, and conversation summaries. This data enables Selene's memory and personalization.

  • Payment Information

    Processed securely by Stripe. We do not store your full credit card number.

  • Usage Data

    Basic analytics (session duration, feature usage) to improve the service.

How We Use Your Data

  • To provide and personalize the Selene experience
  • To process your subscription payments
  • To send service-related communications
  • To improve and develop the service
  • To comply with legal requirements

What We Don't Do

  • We never sell your data. Your conversations are not sold to advertisers or data brokers.
  • We don't read your conversations. Your chats with Selene are private. We don't manually review them.
  • We don't train on your data. Your conversations are not used to train AI models.

Data Retention

We retain your data while your account is active. When you delete your account, we delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).

Your Rights

Depending on your location, you may have rights including:

  • Access: Request a copy of your data
  • Deletion: Request deletion of your data
  • Correction: Request correction of inaccurate data
  • Portability: Receive your data in a portable format

To exercise these rights, contact us at support@selenegarden.ai.

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what data we collect and the right to opt out of data sales. We do not sell personal information.

European Residents (GDPR)

If you're in the EU/EEA, we process your data based on: (a) your consent, (b) contractual necessity, or (c) legitimate interests. You have additional rights under GDPR including the right to lodge a complaint with a supervisory authority.

Security

We use industry-standard security measures including encryption in transit and at rest, secure hosting, and access controls. However, no system is 100% secure.

Cookies

We use essential cookies for authentication and session management. We do not use advertising cookies or tracking pixels.

Children

This service is not intended for anyone under 18. We do not knowingly collect data from minors.

Changes

We may update this policy. Material changes will be communicated via email or in-app notice.

Contact

Privacy questions? Email us at support@selenegarden.ai.